Privacy Policy

This policy explains what happens to your images and other data when you use PNG Snap (pngsnap.com). The short version: we only process your images to give you the result, we don't keep them, the tools marked "in your browser" never upload anything, and our analytics never receive your images.

Images you processCopy Anchor Link

PNG Maker in your browserCopy Anchor Link

On supported computers, the PNG Maker downloads an AI model to your browser and processes the image on your device. The image is never sent to PNG Snap or anyone else.

PNG Maker in the cloudCopy Anchor Link

On phones and browsers that can't run the model, or when you choose cloud processing, your image is:

1. scaled to fit our provider's limits in your browser, then sent to our server over HTTPS;
2. forwarded to our AI processing provider, kie.ai, which runs the background-removal model and returns the result;
3. passed back to your browser.

PNG Snap does not store your image or the result on its servers, and does not use them for any other purpose. kie.ai states that uploaded files are deleted 24 hours after upload. kie.ai has not published how long it keeps processed results or whether uploads may be used to improve models; its own privacy policy applies to that processing. Please don't use the cloud tool for images you are not comfortable sharing with a processing provider.

Tools that run in your browserCopy Anchor Link

The Remove White Background tool, the PNG transparency checker and the PNG Maker's in-browser mode process images entirely on your device. These images are never sent to PNG Snap or anyone else.

Usage limitsCopy Anchor Link

To enforce the free daily limit for cloud processing, our server counts how many images were processed from your IP address on the current day. This count is kept in memory or a short-lived record and reset daily. It is not linked to your images.

LogsCopy Anchor Link

Like most websites, our server keeps technical logs (IP address, time, requested page, browser type, errors) to keep the service secure and working. Logs are kept for up to 30 days and do not contain your images.

AnalyticsCopy Anchor Link

To understand which tools people use and where they get stuck, PNG Snap uses two analytics services:

• Google Analytics 4 (Google LLC) records page views and product events such as "image processed", "processing failed" or "PNG downloaded", together with technical details like the processing mode (in-browser or cloud), processing time and image dimensions. It never receives your image, its contents or its file name.
• Microsoft Clarity (Microsoft Corporation) records how pages are used — clicks, scrolling and mouse movement — and can replay a session and build heatmaps. Text you type into forms is masked. Your image is shown on the page from a temporary in-browser address and on a canvas, which Clarity cannot retrieve, so your image is not captured.

Both services set cookies (for example _ga, _clck and _clsk) to recognize a returning browser, and receive your IP address and browser details.

Your choice. Visitors from the European Economic Area, the United Kingdom and Switzerland are asked before analytics cookies are used: until you accept, Google Analytics runs without cookies (Consent Mode) and Clarity receives a "not consented" signal. You can change your choice at any time with Cookie settings in the footer. Google and Microsoft process this data under their own privacy statements: Google and Microsoft. You can opt out with the Google Analytics opt-out add-on, by blocking third-party scripts or cookies in your browser, or by using a content blocker.

Cookies and local storageCopy Anchor Link

Apart from the analytics cookies above, PNG Snap does not use advertising cookies. Your browser may store your light/dark theme preference locally, and it caches the in-browser AI model so it doesn't have to download again. You can remove these by clearing site data for pngsnap.com.

AccountsCopy Anchor Link

PNG Snap does not require an account. If paid features are introduced later, this policy will describe the account and payment data involved.

Your rightsCopy Anchor Link

You can ask us what data we hold about you and ask us to delete it. Because we don't store images or accounts, in most cases there is nothing to delete. Contact us through the contact page.

ChildrenCopy Anchor Link

PNG Snap is not directed at children under 13, and we don't knowingly collect personal data from them.

ChangesCopy Anchor Link

We may update this policy as the service changes. The date at the top shows when it was last updated.